Refund policy

Return Policy:
Please e-mail (support@berrylandusa.com) for prior approval (RMA Number) before returning any items. No returns accepted without prior approval. Customer pays for return shipping. Credit will be given after the product is returned and inspected. Sorry, no refunds, credits or exchanges after 30 days. Any item may be returned unopened and unused for any reason within 30 days.
Opened food products are not returnable. If you have a concern with any perishable food product, please use our contact form or e-mail (support@berrylandusa.com). We will be happy to discuss your options with you.
Please note: Only one opened package of any product is eligible for return if an inspection is deemed necessary. All others of the same product must be in their original factory-sealed container for refund.
We will approve returns for the following reasons:

- Spoilage before best-by date; storage recommendations as per product package must be followed.
- Damages caused by Berryland.*
- Unopened items within 30 days.
* Items damaged by opening boxes with box cutters or other types of damage caused by customer will not be returnable.
This return policy applies to orders purchased directly through Berryland. If you purchased a Berryland product at a retail store location, please contact the store regarding your return.
Please note: While we guarantee the freshness and purity of our products, we are unable to accept returns based on personal tastes, preferences, or reactions. This is due to the unique nature and potential seasonal variations of our superfoods.
If products are returned for reasons other than acceptable reasons stated above, a restocking fee between 25% and 100% will apply at Berryland's sole discretion.
Please direct all prior approved returns to:
Berryland International Inc
Attention: Returns
1458 S San Pedro St.
# L-22
Los Angeles, CA 90015